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<h2 class="heading2">Submitting a Problem Report to Your Service Provider</h2>
<p class="procedureheading">To submit a new problem report to your service provider:</p>
<ol class="procedurelistnumber"><li class="procedurelistnumber">Go to <strong class="specialbold">Help Desk</strong> and click <strong class="specialbold">Add New Ticket</strong>.</li><li class="procedurelistnumber">Type the ticket subject, select the category the issue is related to, and type in the problem description.</li><li class="procedurelistnumber">Click <strong class="specialbold">OK</strong>. </li></ol><p class="bodytext">The ticket is now submitted to the system and sent to your provider. You will be notified by e-mail when the issue is resolved.</p>


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